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Channel: Miratel Solutions » Customer Experience Management Benchmark Study | Call Center Toronto Canada | Miratel Call Center Toronto
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3 Key Findings from customer service survey that nonprofits should heed

We’ve long wondered how much knowledge those involved in nonprofit fundraising could learn from benchmarking data about customer service that is acquired from industries outside of the charity sector....

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New study ‘How America Gives’ provides huge insight into nonprofit...

A brand new report via the Chronicle of Philanthropy takes an in-depth look at the relationship between nonprofit fundraising, donor earnings and contributions in the United States both pre and post...

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